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Privacy Policy

Disclaimer

The information provided on our website and within our communications is for informational purposes only and does not constitute legal, financial, or business advice. While we strive to ensure the accuracy and reliability of our content, BridgePoint International Inc. disclaims all liability for errors or omissions. All services are subject to our Standard Trading Conditions and applicable international conventions.

Privacy Policy

June 2025


Groupe BridgePoint International

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BridgePoint International Inc. ("BridgePoint", "we", "us", "our") is committed to protecting the privacy and personal information of our clients, website visitors, and all other stakeholders. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.

Scope and Application

This Privacy Policy applies to all personal information collected, used, or disclosed by BridgePoint in the course of its commercial activities, including through our website, customer interactions, and other business operations.

What Personal Information We Collect

We may collect the following types of personal information, including but not limited to:

  • Full name, title, company name

  • Email address, mailing address, phone number

  • Billing and financial information

  • Shipment-related details including customs information

  • Website usage data (IP address, browser type, cookies)

 

We do not knowingly collect information from individuals under the age of 18.

How We Collect Personal Information

Personal information may be collected via:

  • Website forms (inquiries, quote requests)

  • Email or telephone communication

  • In-person business interactions

  • Third-party service providers (with consent or as required by law)

  • Cookies and analytics tools (Google Analytics, etc.)

How We Use Your Personal Information

Your personal information is collected for purposes including:

  • To provide freight forwarding and logistics services

  • To respond to inquiries and provide customer support

  • To generate shipping documentation and customs filings

  • To comply with legal and regulatory obligations

  • To improve our services and website functionality

  • To send updates, notices, or promotional materials (with consent)

 

We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.

Consent

By using our services or website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Disclosure of Personal Information

We do not sell your personal information. We may share your information with:

  • Customs authorities, carriers, and logistics partners

  • Service providers (IT, payment processors, etc.)

  • Legal or regulatory bodies as required by law

  • Third-party agents within our global network (e.g., AON World Network)

 

We ensure that third parties with whom we share data provide an equivalent level of protection.

International Transfers

Given the global nature of our business, your information may be transferred and stored outside of Canada. In such cases, your information may be subject to the laws of the foreign jurisdiction. We take reasonable steps to ensure that appropriate protections are in place.

Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Information is securely destroyed or anonymized once no longer required.

Data Security

BridgePoint implements appropriate physical, administrative, and technical safeguards to protect personal information against loss, theft, and unauthorized access or disclosure. This includes secure storage, access control, and encryption where applicable.

Your Rights

Under PIPEDA, you have the right to:

  • Access your personal information

  • Request corrections to your personal information

  • Withdraw your consent to the use of your personal information

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada

 

To exercise these rights, contact us at:
📧 info@bridgepointintl.com
📞 1 (888) 342-1185

Cookies and Website Analytics

Our website uses cookies to enhance user experience and collect data for site analytics. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of any changes.

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